Privacy Policy
Volante Nómada – Lda is committed to protecting your privacy and ensuring transparency regarding how your personal data is collected, used, and safeguarded when you interact with our website madeiratourswalks.com and our services related to Madeira Travel, Madeira Tours, and Hiking Madeira.
This Privacy Policy explains how we handle your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.
1. Company Information
Volante Nómada – Lda
NIF: 517110920
Address:
Caminho da Portada de Santo António, Nº 10-A
9050-294 Monte
Funchal – Madeira – Portugal
Email: info@madeiratourswalks.com
Telephone: +351 939 022 832
2. Personal Data We Collect
We may collect and process the following personal data:
Full name
Email address
Telephone number
Booking and enquiry details
Billing information (when applicable)
IP address and browser data (for analytics and security)
Personal data is collected when you:
Fill in contact or booking forms
Request information about Madeira Tours or Madeira Walks
Communicate with us via email, phone, or website forms
Use our website (cookies and analytics)
3. Purpose of Data Collection
Your personal data is processed for the following purposes:
Managing bookings, enquiries, and customer support
Providing Madeira Travel services, including tours, walks, and transfers
Sending confirmations, updates, or relevant service information
Improving website performance, user experience, and service quality
Complying with legal and tax obligations
We only collect data that is strictly necessary for these purposes.
4. Legal Basis for Processing
Personal data is processed based on:
Your explicit consent
The performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate business interests related to service improvement and security
5. Data Retention
Your data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Once no longer required, the data is securely deleted or anonymised.
6. Data Sharing
Volante Nómada – Lda does not sell or share your personal data with third parties, except when strictly necessary for:
Legal or regulatory compliance
Accounting and tax obligations
Service providers essential for website hosting, booking systems, or email communication
All third parties are contractually bound to respect data protection laws.
7. Cookies and Analytics
Our website uses cookies to improve functionality and analyse website traffic. Cookies help us understand how users interact with our Madeira Tours content and improve navigation.
You may disable cookies through your browser settings, although some website features may not function properly.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, loss, or disclosure.
9. Your Rights
Under GDPR, you have the right to:
Access your personal data
Request correction or updating of inaccurate data
Request deletion of your data (where legally applicable)
Restrict or object to data processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us at info@madeiratourswalks.com.
10. Changes to This Policy
Volante Nómada – Lda reserves the right to update this Privacy Policy at any time to reflect legal or operational changes. Updates will be published on this page.
11. Contact
If you have any questions regarding this Privacy Policy or how your data is handled, please contact:
Email: info@madeiratourswalks.com
Telephone: +351 939 022 832